diff --git a/src/main/java/cc/fascinated/bat/common/ProfileHolder.java b/src/main/java/cc/fascinated/bat/common/ProfileHolder.java
index 21a6e39..91eec2a 100644
--- a/src/main/java/cc/fascinated/bat/common/ProfileHolder.java
+++ b/src/main/java/cc/fascinated/bat/common/ProfileHolder.java
@@ -38,10 +38,10 @@ public abstract class ProfileHolder {
         Serializable profile = getProfiles().get(clazz.getSimpleName());
         if (profile == null) {
             T newProfile = clazz.cast(clazz.getDeclaredConstructors()[0].newInstance());
-            org.bson.Document profiles = document.get("profiles", new org.bson.Document());
-            org.bson.Document profileDocument = profiles.isEmpty() ? new org.bson.Document() : profiles.get(clazz.getSimpleName(), new org.bson.Document());
+            Document profiles = document.get("profiles", new org.bson.Document());
+            Document profileDocument = (Document) profiles.get(clazz.getSimpleName());
 
-            newProfile.load(profileDocument, BatApplication.GSON);
+            newProfile.load(profileDocument == null ? new Document() : profileDocument, BatApplication.GSON);
             getProfiles().put(clazz.getSimpleName(), newProfile);
             return newProfile;
         }
diff --git a/src/main/java/cc/fascinated/bat/model/BatUser.java b/src/main/java/cc/fascinated/bat/model/BatUser.java
index 11bcfb9..5f709b2 100644
--- a/src/main/java/cc/fascinated/bat/model/BatUser.java
+++ b/src/main/java/cc/fascinated/bat/model/BatUser.java
@@ -43,6 +43,11 @@ public class BatUser extends ProfileHolder {
     @Id
     private final String id;
 
+    /**
+     * The global name of the user
+     */
+    private String globalName;
+
     /**
      * The time this user was created
      */
@@ -53,13 +58,18 @@ public class BatUser extends ProfileHolder {
         this.document = document;
         boolean newAccount = this.document.isEmpty();
         this.createdAt = newAccount ? new Date() : document.getDate("createdAt");
+
+        User user = DiscordService.JDA.getUserById(id);
+        if (user != null) {
+            this.globalName = user.getGlobalName();
+        }
     }
 
     /**
      * The name of the user
      */
     public String getName() {
-        return getDiscordUser().getEffectiveName();
+        return this.getGlobalName();
     }
 
     /**
diff --git a/src/main/java/cc/fascinated/bat/service/GuildService.java b/src/main/java/cc/fascinated/bat/service/GuildService.java
index 205cf8b..cacdab8 100644
--- a/src/main/java/cc/fascinated/bat/service/GuildService.java
+++ b/src/main/java/cc/fascinated/bat/service/GuildService.java
@@ -50,6 +50,12 @@ public class GuildService extends ListenerAdapter implements EventListener {
         DiscordService.JDA.addEventListener(this);
     }
 
+    /**
+     * Validates the premium status of all guilds
+     * <p>
+     * This method is scheduled to run every day at midnight
+     * </p>
+     */
     @Scheduled(cron = "0 0 0 * * *")
     private void validatePremiumStatus() {
         for (BatGuild guild : guilds.values()) {
@@ -83,7 +89,7 @@ public class GuildService extends ListenerAdapter implements EventListener {
         if (document != null) {
             BatGuild guild = new BatGuild(id, document);
             guilds.put(id, guild);
-            log.info("Loaded guild \"{}\" in {}ms", guild.getName(),System.currentTimeMillis() - before);
+            log.info("Loaded guild \"{}\" in {}ms", guild.getName(), System.currentTimeMillis() - before);
             return guild;
         }
         // New guild
diff --git a/src/main/java/cc/fascinated/bat/service/UserService.java b/src/main/java/cc/fascinated/bat/service/UserService.java
index 7fa3720..2c400a2 100644
--- a/src/main/java/cc/fascinated/bat/service/UserService.java
+++ b/src/main/java/cc/fascinated/bat/service/UserService.java
@@ -7,6 +7,7 @@ import com.mongodb.client.model.Filters;
 import lombok.Getter;
 import lombok.NonNull;
 import lombok.extern.log4j.Log4j2;
+import net.dv8tion.jda.api.events.user.update.UserUpdateGlobalNameEvent;
 import org.bson.Document;
 import org.springframework.beans.factory.annotation.Autowired;
 import org.springframework.context.annotation.DependsOn;
@@ -81,4 +82,10 @@ public class UserService implements EventListener {
         }
         log.info("Saved all users.");
     }
+
+    @Override
+    public void onUserUpdateGlobalName(@NonNull BatUser user, String oldName, String newName, @NonNull UserUpdateGlobalNameEvent event) {
+        log.info("User \"{}\" changed their name from \"{}\" to \"{}\"", user.getName(), oldName, newName);
+        user.setGlobalName(newName);
+    }
 }